Privacy Policy for CU Voice
Effective Date: January 12, 2026
Website URL: https://www.cuvoice.biz
Contact Email: contact@cuvoice.biz
1. Introduction
Welcome to CU Voice ("we," "our," or "us"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at https://www.cuvoice.biz (the "Site"), register for an account, purchase digital tools or subscriptions, or interact with our services.
By accessing or using our Site, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the Site, subscribe to our services, download digital tools, or communicate with us.
A. Personal Data Provided by You
Identity & Contact Data: Name, email address, and phone number.
Account & Profile Data: Username, password, professional details, and profile information.
Billing & Shipping Data: Billing address, shipping address, and payment information.
User-Generated Content: Any comments, posts, files, or media you post or share on our platform.
B. Payment Data
All payment transactions are processed through our third-party payment processor, Stripe. We do not directly store or capture full credit card numbers on our servers. Stripe handles your payment data in accordance with their privacy policy and PCI-DSS security standards.
C. Automatically Collected Data & Analytics
When you visit CU Voice, we and our third-party partners automatically collect certain technical information about your device and browsing behavior using cookies, pixels, and tracking technologies:
- Google Analytics: Tracks website traffic, user interactions, and performance metrics.
- Meta Pixel: Analyzes ad conversion tracking and user engagements.
- Mailchimp: Manages email communications and tracks newsletter open and click-through rates.
- Purposecloud: Cloud hosting and infrastructure analytics.
3. How We Use Your Information
We use the collected information for various business purposes, including:
- Creating and managing your user account and profile.
- Processing transactions, subscriptions, and delivery of digital tools.
- Sending administrative updates, newsletters, and marketing communications (via Mailchimp).
- Monitoring, analyzing, and improving the functionality and performance of our Site.
- Preventing fraudulent activities, enforcing our Terms of Service, and protecting site security.
- Complying with applicable legal obligations.
4. Third-Party Service Providers
We do not sell your personal data. We may share information with trusted third-party service providers who perform services on our behalf:
- Payment Processing: Stripe
- Analytics & Marketing: Google Analytics, Meta Pixel, Mailchimp
- Hosting & Infrastructure: Purposecloud
- These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
5. California Privacy Rights (CCPA/CPRA)
If you are a resident of California, you have specific privacy rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
- Right to Know: You may request details about the categories and specific pieces of personal information we have collected about you.
- Right to Delete: You may request the deletion of your personal information collected or maintained by us.
- Right to Correct: You may request that inaccurate personal information be updated or corrected.
- Right to Opt-Out of Sale or Sharing: We do not sell your personal information for monetary consideration.
- Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
To exercise any of these rights, please contact us at contact@cuvoice.biz.
6. Children's Privacy
Our Site is designed for credit union employees and individuals interested in financial literacy. The Site is not directed to children under the age of 13 (or 16), and we do not knowingly collect personal information from children. If we learn we have collected personal data from a child without parental consent, we will promptly delete that information.
7. Data Security & Retention
We implement reasonable administrative, technical, and physical security measures to safeguard your personal data. However, no internet transmission or electronic storage system is 100% secure. We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
8. Contact Us
If you have questions, comments, or requests regarding this Privacy Policy,
please contact us at:
CU Voice
California, United States
Email: contact@cuvoice.biz
Website: https://www.cuvoice.biz
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